Contact us
Questions, corrections and feedback are welcome.
Email: contact@speedcheckweb.com
What to include
- Problems with a test: your browser and device, roughly when you tested, and what you saw. You can copy the "Test details" section from your result. Please do not send us your IP address unless we ask for it.
- Corrections to a guide: the page address, what you think is wrong, and a source if you have one. See our editorial policy.
- Privacy requests: tell us what you are asking for. We do not store test results or IP addresses on our servers. See the privacy policy.
What we cannot help with
We are not your internet provider, so we cannot access your account, change your plan or repair your line. If your results are consistently poor on a wired connection, contact your provider. Our guideWhy is my internet slow? explains what evidence to bring.